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FAQ
Have questions about our sightseeing tours? Find answers to common inquiries here. Click here to get in touch with us for more information.
Frequently asked questions
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A: My Site specializes in providing top-rated excursions and day cruises designed to showcase the best of Mauritius. Our excursions include guided island tours that cover key cultural landmarks, scenic spots, and pristine beaches, offering an immersive experience that combines relaxation and discovery. The day cruises typically feature comfortable boat rides along the coast, snorkeling opportunities in vibrant coral reefs, and stops at secluded beaches for swimming and sightseeing. Each tour is carefully curated to ensure safety, comfort, and an authentic local experience, making it easy for travelers to explore Mauritius’s natural beauty and rich heritage efficiently and enjoyably. Whether you prefer a leisurely day on the water or an active land excursion, My Site offers tailored options to meet your interests.
A: To book a sightseeing tour on My Site, start by browsing our curated selection of top-rated Mauritius tours, excursions, and activities. Once you find the tour that suits your interests, select the preferred date and number of participants. You will then be prompted to provide your contact details and any special requests. After reviewing your booking summary, proceed to secure your reservation through our safe and convenient payment gateway. Upon confirmation, you will receive an email with your tour details and instructions. Before booking, please ensure you read the tour descriptions carefully, including meeting points, duration, and any requirements such as age restrictions or physical fitness levels. Our professional team is available to assist you with any questions to ensure a smooth and enjoyable experience exploring Mauritius.
A: At My Site, we understand that plans can change, so we offer a clear cancellation policy to ensure a smooth experience. If you need to cancel your booking for any of our Mauritius tours or activities, please notify us as soon as possible. Cancellation fees apply depending on the timing of your cancellation: free cancellation is available up to 48 hours before the scheduled tour time. Cancellations made within 48 hours of the tour start time will incur a cancellation fee of 25% of the total booking cost. No-shows or cancellations made after the tour has commenced are non-refundable. This policy helps us manage bookings efficiently while ensuring fairness for all clients and partners involved in delivering exceptional sightseeing experiences.
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